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Can I upgrade at any time and how does it work?
Yes, you can upgrade plans at anytime and any remaining balance from your previous plan will be credited to your account.
Do you follow the DMCA?
Yes, as a host in the United States we follow all rules of the DMCA. If your account receives a DMCA notice we will contact you and ask for proof that you have the rights to use the content or ask you to remove it in a timely period.
Where can I get assistance with my website hosting?
Please first check the tutorials on our forums before contacting us for help. We have several guides and threads that will help you. If you are unable to find what you need on our forums then please open a support ticket or use the contact form.
What forms of payment do you accept?
We accept Paypal, credit/debit cards and old-fashion checks.
Are your servers Unix-, or Windows-based?
All of our servers run a version of Linux CentOS.
Do you offer a web-based control panel for my site?
Every account comes with the best control panel available, cPanel! We also use WHMCS as our customer portal for billing, account changes & support.
How long will it take to setup my account?
All accounts at setup instantly after your first payment is made. If your account wasn't created open a support ticket or email support@fansitehost.com
Can I purchase additional bandwidth or disk space?
All accounts have Unlimited Bandwidth so you don't have to worry about that. Some accounts come with Unlimited Space, the ones without can of course be upgraded at any time.
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